FAQ

Processing time

Our current processing time is 2-3 business days excluding weekends.


Payment

We offer the following modes of payment - Visa, Mastercard and Paypal.


Domestic Shipping (Singapore)

We charge a flat rate of SGD 3 for local shipping for all orders.

All orders will be sent via Smartpac. Please allow 2-3 working days for delivery.


International Shipping

Please contact us at shopmonpetitchou.gmail.com for international shipping rates.


Exchanges and Returns

All sales are final and exchanges and returns are not allowed. We strive to ensure that our items sold are in perfect condition. However, if the item is not up to your satisfaction, please contact us at [email protected] and we will assist accordingly. Exchanges will be granted on a case-by-case basis.